Frequently asked questions

When will I be billed?

If you have purchased Monthly Membership you will be billed on the day of your first transaction and on the same day in the months that follow.
When you purchase a course you will be billed immediately.

How do I access my membership site or course?

If you have purchased Monthly Membership or enrolled on a Course of Training Programme you will have received email links to set up your password to give you access to log in to the site. The button for  'Log In' can be found in the navigation bar at the top of the page. You will be able to reset your password if necessary by following the prompts in this window.

How do I enroll in a course or purchase learning resources from the library?

By clicking on the 'At Your Service' button in the navigation bar at the top of the page you will be directed to a full list of Services on offer. If you would like to learn more about a specific item, click on the images to expand further information and follow the buttons below to direct you to a secure payment portal where you will be able to enter your card details.

Can I download learning materials?

Through Site Membership and Course Access you will  be able to enter the learning portal and view all resources available to you. Video links will be embedded into the webpage. Worksheets and Exercises can be downloaded in PDF format. Audio Guides and Recordings can be downloaded in MP3 format.

Are there any free learning resources?

The 'Resources' button at the top of the page in the navigation bar will take you to a page with a range of free learning and support materials in Video, Audio and Document formats as well as links to external webpages. These materials are free for you to enjoy, however they are copyrighted and must not be widely distributed without prior consent. Please get in touch if there are specific resources you would like to share with your organisation or community. 

I'm not sure if a course is right for me, how can I find out more?

Please ensure you have read all the information available on any Courses and Resources you are interested in. From the 'At Your Service' page you can click on the images to expand further details. If there is anything you are not sure about or would like more clarity on then please send me an email and I will do my best to answer any questions you may have.

Do you have Disclosure?

I am currently of the Disclosure Scotland monitoring service and have clearance to work with Children and Vulnerable Adults. If you would like a reference list of previous employers to contact I will be happy to provide you with this information.

Are you fully insured?

I am fully insured with Balens for Angel Therapy, Holistic Voice Therapy and Shamanism. I am covered for Public Liability by the Incorporated Society of Musicians.

Are you a member of any organisations, unions or societies?

I am a member of the Incorporated Society of Musicians.

Can you come to my area to share your work?

I am based in Scotland, and working everywhere. If you feel Workshop Delivery or any of my other In-Person Services would be suitable for organisation or community then please contact me to discuss your ideas. Delivering work out with my area will incur additional fees relating to travel costs and accommodation if necessary,  All community based projects are tailor-made and highly personalised so please start a dialogue and I will be happy to talk with you about what can be created for your space.

I have a vocal injury is your work accessible to me?

As a Holistic Vocal Practitioner, my work touches on Psychological, Physiological, Emotional, Social and Spiritual elements of Voicework. My approach is multidisciplinary, drawing on methods of from a wide range of disciplines. I am not a medically trained Voice or Speech Pathologist, therefore if you have specific injuries or medical issues that relate to your voice, I recommend that you first seek the advice of a qualified ENT Specialist to see if this work will be appropriate for you. If you are seeking support with vocal rehabilitation I will be happy to negotiate and discuss an action plan either directly through or in conjunction with the recommendations of your Clinical Therapist or Doctor. Please reach out if you have any questions, I do not wish this work to be closed off to anyone to whom it may benefit.  

Is your work accessible to vulnerable individuals and those with Additional Support Needs or Physical/Learning Disabilities?

Opportunities to work with me directly are always negotiated in relation to the needs of the client and the space available. Every effort is taken to ensure One to One Tuition, Vocal Retreats and Community Music Workshops are fully accessible. If you have specific needs which require a space to be adapted, then please contact me and this can be arranged.
Although much of the foundation of Voicework concerns physicality and the body, there are many tools, aids and visualisation processes within the Holistic Framework that can support those who may have barriers in their flexibility or movement.
For those of you who may have a support worker, they will of course be welcome to be present with you as your aid during any contact time..
Full discretion is always respected, and no personal or sensitive information in regards to your support requirements will ever be disclosed to any other course/workshop participants without your consent.